Refund policy
Return & Refund Policy – Luxantr
Customer satisfaction is our priority.
Return Period
- Customers may request a return within 14 days of receiving their order.
Return Eligibility
To qualify for a return:
- Items must be unused and in their original condition.
- Items must be returned in the original packaging with all included accessories.
- Proof of purchase is required.
Refund Processing
- Once your returned item has been received and inspected, approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Clearance or final-sale items
- Gift cards
- Certain hygiene and personal care products
Contact Information
Store Name: Luxantr
Address: 12 Dowgate Hill, London EC4R 2SU, UK
Phone: +44 2072485859